CBD American Shaman

I've always enjoyed American shaman, it's the only shop I visit time and time again. Unfortunately the last 3 times I have tried to visit there is signs on the door saying that someone will be back in 20-30 minutes. I have a busy work schedule, so I usually don't have time to wait. Today I arrived around 12:45 and saw the sign said be back at 1:15, I had a spare hour so I decided to wait. I've watched probably 8 to a dozen people approach debate, and walk away but me and a few stuck around to wait. Around 1:20 one individual apologized and left, around 1:30 another left. 1:35 I wasn't able to wait anymore and left with the last individual. I now feel I wasted my time before my shift and once again wasn't able to shop at American shaman. I don't have a car and live a 30 minute walk away, and I'm afraid I just can't keep trying to find the time to visit anymore. I always had a great experience in the shop, but it's just no longer reliable. I hope all the staff are doing well, but I can't afford to lose the time. Sorry guys.

Great vibes, great products and great staff. I worked with Ben who's informational bank blew my socks off. He was so kind and extremely knowledgeable. Truly an awesome experience. If you're in the market for vapes, disposables, hemp, CBD, THC, ediblies, lotions and more.. for sure check this spot out!

So I read a few reviews before stopping in and it was so nice and welcoming. Francine was wonderful and very helpful and personable. I was looking to get something to help my mom with sleeping and back pain. Francine showed me a couple of different things and told me what she recommended. She was very pleasant to work with. I've been in retail work for years and its always refreshing to meet someone like her who is knowledgeable and seems to also care about the customers. Thank you again!! I will definitely be stopping in again!

Edit (10/09/23): Adjusted to 5 star review. The current staff and management are excellent examples of customer service, knowledge of product, and friendly personalities. Couple that with the unmatched product selection and quality, and you have quite a gem in the rough. Thanks CBD Shaman! Glad your store is in good hands once again Original: Great product selection, but they recently implemented an ID at the door to enter policy, and only 1 customer at a time. I understand why, but when that means standing outside for 15 plus minutes with only 1 other customer in the shop something needs to change. As much as I want to support this shop, I value my time, and as such will be buying the same products online as much as possible (cheaper as well). This poor customer service lost you a loyal customer.

The lavender lotion. So moisturizing! I'm definitely coming back for the full size. The young man working was so helpful. So knowledgeable. Answered all my questions.